What will I receive after my purchase?

You will receive a download link, installation instructions, and a unique and official activation key that will activate the software.

Does this require a subscription renewal?

Our licenses are valid for life and are linked to your Microsoft account, so even if you change your PC or Mac, you will be able to install the same version of the software on your new computer.  Once purchased, you’ll never need to pay for it again and can use it indefinitely.

How can I be sure I'm getting the genuine product?

We are a verified Microsoft® Authorized Retailer, listed directly on Microsoft’s website as a partner/authorized retailer. After checkout, our customers are directed to Microsoft’s website for a direct download, guaranteeing 100% authenticity every time.

How soon after purchase will I receive my software?

As soon as your payment has been successfully processed you will be able to instantly download. You will also receive a download link in a confirmation email to the email address provided.

How do I activate my product key?

You can follow the instructions which will be sent directly to you by email and which will be displayed on the confirmation page.

I did not receive an email after purchase. What should I do?

First, check your spam emails to make sure the email isn’t there. If, however, you cannot find the email, please contact us through Live Chat/ emails.

How do I download, install, reinstall, activate, or update Office?

Once you have purchased Office, you can install it from the Services and; subscriptions section of your https://account.microsoft.com/services/ Microsoft Account page.